# ShipManta > Shopify order management and shipping software, and a ShipStation alternative for warehouses that merge, auto-merge, auto-split, and keep updating the combined order. One queue, Scan & Ship, FedEx and UPS labels, rate shopping, checkout shipping rates, and a delivery calendar. ShipManta is the back office a Shopify merchant uses for orders, shipments, labels, and checkout shipping. FedEx and UPS run on the merchant's own carrier accounts. Merchants comparing it with ShipStation usually get stuck on combine and split. ShipStation combine is a manual step, auto-combine skips pairs without saying why, split is done by hand, and once orders are combined the new ShipStation order stops receiving later Shopify edits. ShipManta keeps that work on the live shipment: - Merge. Same-customer shipments are suggested from rules (address, delivery date, pickup location, or any other field). Staff confirm the target and the sources, or turn Auto Merge on and the rules run themselves. Unmerge restores the sources while the combined shipment is still Awaiting. Every move is on the activity log. - Auto-merge misses. When two shipments should have combined and did not, both receive a conflict tag for the field that failed (address, delivery date). Fix the field, or use Merge Into This, and the tags clear on the next sweep. A different delivery date warns on a manual merge; the rule keeps them apart only when it requires the same date, and the surviving date follows the delivery-date strategy. - Auto-split. A rule on import moves only the matching lines into their own shipment. A partial fulfill on Shopify opens the remainder as its own shipment. Split into boxes breaks one shipment into identical parcels (up to 50). Unsplit puts the lines back while both parts are still Awaiting. Each part keeps its own totals, weight, and the checkout method of the lines it holds. - Updating a merged order. The combined shipment stays Awaiting and keeps every source order. Later quantity changes and removed lines update that shipment. A delivery-date edit can be written back to every Shopify order in the box. The box stays on hold while any of those orders still owes money. If a later edit removes every line, the awaiting shipment is cancelled; items added after that open a new shipment. Unmerge is available until the box ships. - Pickup and parcel. A counter-pickup shipment and a parcel shipment stay apart. Two pickups combine only for the same pickup location, unless Merge Local Pickup to Local Pickup is on with Auto Merge. Full steps: https://support.shipmanta.com/shipments/split-and-merge and https://support.shipmanta.com/shipments/shipment-settings. Basic is $19.99/month, Pro is $69.99/month, and Enterprise is $249.99/month. Yearly billing is ten times the monthly price, which is two months free. The trial is 7 days and does not require a credit card. Orders and shipments are unlimited on every plan. Draft orders are not included on Basic; Pro and Enterprise include unlimited drafts. Cursor, Claude, and other MCP clients connect with a server URL and a bearer token. One-click connect is available for Cursor and Claude. ChatGPT custom connectors need OAuth, which is not available yet. Prices and plan limits below describe the published plans. A merchant's live Stripe prices change only when those prices are updated in billing. ## Product - [Home](https://shipmanta.com/): Shopify order management software for shipping and fulfillment. One queue, merge and split, Scan & Ship, FedEx and UPS labels, rate shopping, and delivery dates. Free 7-day trial. - [Features](https://shipmanta.com/features): Shopify fulfillment software for the warehouse: order queues, Scan & Ship barcode packing, automation, FedEx and UPS rate shopping, checkout shipping rates, and delivery dates. - [Integrations](https://shipmanta.com/integrations): Shopify shipping integration for FedEx and UPS rates and labels, Zebra and DropPrint station printing, and AI assistants in Cursor, Claude, and ChatGPT. - [Pricing](https://shipmanta.com/pricing): Shopify shipping software pricing from $19.99 a month. Basic, Pro, and Enterprise include a 7-day free trial with no credit card. Yearly billing is two months free. - [Blog](https://shipmanta.com/blog): Real Shopify and Reddit warehouse problems — ShipStation sync, missing tracking, merge and split, rate shopping, delivery dates — and how ShipManta solves each one. ## Features - [Orders and shipments](https://shipmanta.com/features#orders): One queue, merge, split, tags, and local pickup. - [Scan & Ship](https://shipmanta.com/features#shipping): Barcode packing. The label stays closed until the box is verified. - [Documents and printing](https://shipmanta.com/features#documents): Pick lists, packing slips, and item labels on a station printer. - [Automation and hooks](https://shipmanta.com/features#automation): Rules and hooks that split, tag, and react when a shipment changes. - [Routines](https://shipmanta.com/features#routines): A repeatable morning checklist for the floor. - [AI assistants](https://shipmanta.com/features#ai): Cursor, Claude, and ChatGPT over MCP, answering from the live engines. - [Rate Shopper](https://shipmanta.com/features#rate-shopper): FedEx and UPS quoted on the same shipment. - [Checkout shipping rates](https://shipmanta.com/features#shipping-rates): The rates a buyer sees, priced from the cart. - [Delivery Calendar](https://shipmanta.com/features#calendar): Lead time, cutoff, and capacity at checkout. - [Weather](https://shipmanta.com/features#weather): Destination weather on the shipment. - [Carrier Claims](https://shipmanta.com/features#carrier-claims): Late FedEx and UPS labels for money-back refunds. - [Upsells and add-ons](https://shipmanta.com/features#checkout): Offers shown during checkout. - [Catalog and inventory](https://shipmanta.com/features#products): Catalog editing and inventory sync. - [Reports](https://shipmanta.com/features#reports): Postage, the box, packing materials, and who packed it. - [Teams](https://shipmanta.com/features#team): Roles, permissions, and visibility. - [Collective Partner](https://shipmanta.com/features#collective): Delivery date and shipping method travel to the store that ships. ## Blog - [Shopify order edits still ship the wrong items](https://shipmanta.com/blog/shopify-order-edits-still-ship-wrong-items): Merchants report that removing or swapping a line in Shopify does not update ShipStation — so the warehouse packs cancelled SKUs. Here is how ShipManta keeps the shipment on the live order. - [Cancel and hold in Shopify — but the warehouse still packs](https://shipmanta.com/blog/cancel-and-hold-orders-that-still-get-packed): Fraud checks and customer cancels die in Shopify while ShipStation keeps moving to pending fulfillment. ShipManta holds and cancels on the same shipment the dock packs. - [You shipped — but Shopify never got the tracking](https://shipmanta.com/blog/tracking-never-reaches-shopify-after-you-ship): Merchants report thousands of ShipStation labels with no Shopify fulfillment and no tracking email. ShipManta writes carrier and tracking back when the label is purchased. - [Duplicate shipments after you unfulfill in Shopify](https://shipmanta.com/blog/duplicate-shipments-after-shopify-unfulfill): ShipStation Community reports that unfulfilling and editing can spawn a second shipment while the first stays live — a double-ship risk. ShipManta keeps one purchased label story. - [Shopify has no native merge — so combined shipping is a workaround](https://shipmanta.com/blog/shopify-has-no-native-merge-for-same-customer-orders): Reddit merchants copy tracking across orders, create draft-and-cancel flows that email cancellations, or buy merge apps. ShipManta merges shipments with rules, undo, and a live combined box. - [Split one Shopify order into multiple boxes without chaos](https://shipmanta.com/blog/split-one-shopify-order-into-multiple-boxes): Heavy, fragile, perishable, and multi-location carts need more than one label. ShipManta splits by rule or by hand, keeps lineage, and lets each child ship on its own carrier and date. - [Multi-location inventory that charges shipping twice](https://shipmanta.com/blog/multi-location-checkout-charges-shipping-twice): Enable a second Shopify location for stock tracking and checkout may bill shipping twice. ShipManta uses rate profiles and calendar rules so the buyer pays for how you actually ship. - [Rate shop your own FedEx and UPS accounts before you print](https://shipmanta.com/blog/rate-shop-your-own-fedex-and-ups-accounts): Merchants compare Shopify Shipping, Pirate Ship, Shippo, and ShipStation rates constantly. ShipManta shops every connected carrier account on the real parcel fingerprint. - [Delivery dates at checkout that respect warehouse capacity](https://shipmanta.com/blog/delivery-dates-at-checkout-that-respect-capacity): Shopify Community threads struggle to put real date pickers and ETAs on checkout. ShipManta Delivery Calendar enforces lead time, cutoffs, blackouts, and daily caps. - [Checkout rates that match how you actually ship](https://shipmanta.com/blog/checkout-rates-that-match-how-you-actually-ship): Flat rates and Shopify defaults train buyers on the wrong promise. ShipManta Shipping Rates profiles price the cart the way the warehouse builds the box. - [Scan & Ship: do not print the label until the box is right](https://shipmanta.com/blog/scan-and-ship-stops-wrong-item-packs): Wrong-item packs destroy trust. ShipManta keeps the label closed until barcode verification matches every line. - [Thermal labels that actually print on the Zebra](https://shipmanta.com/blog/thermal-labels-that-print-on-the-zebra): Purchased labels that say “nothing to print” stall the line. ShipManta normalizes ZPL/EPL, keeps UTF-8-safe payloads, and uses one station print method. - [Automation instead of Slack tribal knowledge](https://shipmanta.com/blog/automation-instead-of-slack-tribal-knowledge): If only one lead knows which tags mean overnight, peak week fails. ShipManta turns splits, tags, and holds into readable rules you can simulate. ## Company - [About](https://shipmanta.com/about): ShipManta builds Shopify order management and shipping software for warehouse teams. Orders, labels, automation, and checkout dates in one queue. - [Contact](https://shipmanta.com/contact): Contact ShipManta about Shopify order management, shipping setup, or a demo. Sales and support reply within one business day. - [Support Center](https://support.shipmanta.com): Page-by-page guides that follow the ShipManta app menus. - [FAQ](https://support.shipmanta.com/faq): Short answers on billing, orders, shipments, and apps. ## Policies - [Privacy Policy](https://shipmanta.com/privacy): How ShipManta collects, uses, and protects personal information. We never sell your information. - [Terms of Service](https://shipmanta.com/terms): Terms and conditions for using ShipManta, including the 7-day free trial and subscriptions. - [Refund Policy](https://shipmanta.com/refund-policy): Refund and cancellation policy for ShipManta subscriptions. - [Cookie Policy](https://shipmanta.com/cookies): How ShipManta uses cookies and similar technologies on this website.