1. Agreement
These Terms of Service ("Terms") govern your access to and use of the ShipManta platform, including our website, applications, and related services (collectively, the "Service"), operated by ShipManta ("we", "us", "our"). By creating an account or using the Service, you agree to be bound by these Terms.
If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
2. Your Account
To use most features of the Service, you must create an account. You agree to provide accurate and complete information and to keep it up to date. You are responsible for safeguarding your account credentials and for any activity that occurs under your account.
- You must be at least 18 years old to create an account.
- You may not share your account credentials with any third party.
- You must notify us immediately of any unauthorized use of your account.
3. Subscriptions & Billing
Paid plans are billed on a recurring basis (monthly or annually) through our payment processor, Stripe. By subscribing, you authorize us to charge your payment method for all applicable fees.
- Free trial. Paid plans include a 7-day free trial. You will not be charged until the trial ends.
- Renewal. Subscriptions renew automatically unless canceled before the end of the billing period.
- Cancellation. You may cancel at any time. Cancellation takes effect at the end of the current billing period.
- Refunds. Please see our Refund Policy.
- Price changes. We may change prices with at least 30 days' notice before your next renewal.
4. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any regulation.
- Attempt to gain unauthorized access to any part of the Service or related systems.
- Interfere with or disrupt the integrity or performance of the Service.
- Reverse engineer, decompile, or attempt to extract the source code of the Service.
- Use the Service to transmit malware, spam, or other harmful content.
- Resell, sublicense, or otherwise commercially exploit the Service without our written consent.
5. Third-party Integrations
The Service integrates with third-party platforms such as Shopify, Stripe, and various shipping carriers. Your use of those integrations is also governed by the third party's terms and policies. We are not responsible for the availability, accuracy, or content of any third-party service.
6. Your Data
You retain ownership of all data you submit to the Service ("Your Data"). You grant us a limited license to process Your Data solely to provide and improve the Service. We handle Your Data in accordance with our Privacy Policy.
You are responsible for the accuracy and legality of Your Data and for obtaining all necessary consents from any individuals whose information you submit.
7. Intellectual Property
The Service, including its software, design, and content (excluding Your Data), is owned by ShipManta and is protected by intellectual-property laws. You may not copy, modify, or create derivative works of the Service except as expressly permitted.
8. Termination
We may suspend or terminate your access to the Service if you violate these Terms, fail to pay fees when due, or if we reasonably believe your use creates a risk to the Service or other users. You may terminate your account at any time by canceling your subscription and deleting your account from the settings page.
Upon termination, your right to use the Service ceases immediately. Data retained after termination is handled in accordance with our Privacy Policy.
9. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any defects will be corrected.
10. Limitation of Liability
To the fullest extent permitted by law, ShipManta shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Service. Our total liability for any claim arising out of these Terms shall not exceed the fees you paid us in the twelve (12) months preceding the event giving rise to the claim.
11. Changes to Terms
We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.
12. Contact
Questions about these Terms? Get in touch — we're happy to help.